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Account privacy

Privacy choices and account deletion

Manage discovery preferences, request a copy or correction, and initiate permanent account deletion.

Effective October 3, 2026

Manage your information

Sign in and go to Profile to change your preferences or choose Delete Account. Deletion requests are available within PairaDoc even if you have an active provider subscription or a Practice workspace. Guest browsing information stored on your device can be erased from Profile without a signed-in account.

What happens when you delete your account?

Accounts with no outstanding billing or Practice responsibilities can be deleted immediately after confirmation. If billing, Practice ownership, or personal content needs additional review, submit a deletion request from Profile; we will record your request and provide follow-up steps. A request receipt means processing has begun, not that an active subscription has been canceled or the account already removed.

Public professional listings independently sourced from NPPES may remain visible after an account is removed, but the deleted account's editing rights, saved searches, and user-uploaded profile media are removed or reviewed for removal.

Manage subscription billing

Cancel website subscriptions from Provider Billing. App Store subscriptions are managed directly through Apple's subscription settings. Deleting a PairaDoc account does not itself cancel an Apple subscription.

Access, correction, and assistance

To ask about your information, request correction, or follow up on an outstanding deletion request, use PairaDoc Support or email support@pairadoc.com. We may need to verify your identity before fulfilling a request.

See the Privacy Policy for collection, sharing and retention disclosures.